privacy policy

At Sadim Emlak, we respect the privacy of our website visitors and clients and are committed to protecting their personal data in accordance with applicable laws and regulations. This Privacy Policy explains how we collect, use, and protect information when you use our website and services, including communication through online forms and communication channels such as WhatsApp, email, and phone.

1. Who We Are

Sadim Emlak is a company operating in Türkiye in the fields of real estate, investment, tourism, and related services, including property purchase, sale, resale, real estate consultancy, residency services, Turkish citizenship through real estate investment, insurance services, and tourism services.

2. Information We Collect

We may collect certain personal data when you use our website or contact us, including:

• Full name
• Phone number
• Email address
• Nationality
• City or country
• Type of requested service
• Any additional information voluntarily provided by the user through website forms, WhatsApp messages, or email

We may also collect certain technical data automatically when you visit the website, such as:

• IP address
• Browser and device type
• Pages visited
• Date and time of visit
• Cookies and certain analytics tools

3. How We Use Information

We use the collected information for the following purposes:

• Responding to customer inquiries
• Providing requested services
• Communicating regarding real estate, residency, citizenship, insurance, or tourism services
• Improving the user experience on the website
• Developing our services and website content
• Organizing and managing customer requests
• Following up with potential clients regarding services they expressed interest in
• Complying with legal and regulatory obligations when required

4. Communication via WhatsApp and Online Forms

When you contact us via WhatsApp or through website forms, we may store the information you provide, such as your name, nationality, phone number, and the type of requested service, in order to provide the appropriate service, follow up on requests, and improve the quality of communication.

5. Data Sharing

We do not sell user data to third parties.
However, some information may be shared when necessary with:

• Authorized company staff or representatives
• Technical service providers, hosting providers, or communication tools necessary to operate the website and services
• Legal or accounting advisors, or official authorities when legally required
• Service-related partners involved in delivering the requested service, such as insurance companies, real estate-related service providers, or other service partners, only to the extent necessary

6. Data Protection

We take reasonable and appropriate measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or technical system can be guaranteed to be 100% secure.

7. Cookies

Our website may use cookies to improve user experience, understand how the site is used, and analyze performance. Users may control cookie settings through their browser preferences.

8. Third-Party Links

Our website may contain links to external websites or platforms such as YouTube, Facebook, Instagram, Google Maps, and WhatsApp. We are not responsible for the privacy policies or content of those websites, and we encourage users to review their privacy policies before using them.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, as required by applicable laws and regulations, or as reasonably necessary for legitimate business follow-up purposes.

10. User Rights

Subject to applicable law, users may request:

• Confirmation of whether we hold their personal data
• Correction of inaccurate data
• Updating their information
• Deletion of their data or restriction of its use in certain cases
• Communication regarding their personal data

11. Data Deletion or Update Requests

If you would like to request deletion or correction of your data, or inquire about how your data is used, you may contact us through the official contact methods available on our website.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect improvements to our services or changes in legal or technical requirements. Any updated version becomes effective upon publication on the website.

13. Contact Us

If you have any questions regarding this Privacy Policy or how data is handled, you may contact us through:

• Website: https://sadimemlak.com
• Email: info@sadimemlak.com